What Affects the Cost of IT Support?

The number of users and devices covered, the level of service (basic help desk vs. full network management and cybersecurity monitoring), whether support is remote or on-site, and the condition of existing infrastructure all affect the monthly cost of IT support.

Managed IT Support vs. Break/Fix: Which Costs Less Long-Term?

Managed IT support uses a flat monthly rate and lowers downtime risk through proactive monitoring, while break/fix support is billed hourly as issues arise. For most small businesses, managed support costs less over a year than repeated break/fix calls, since it helps prevent costly downtime rather than only responding to it.

Do I Need a Contract?

Not necessarily. Switzer Enterprises offers both flexible remote support subscriptions and month-to-month plans, so businesses are not locked into a long-term contract if their needs change.

Switzer Enterprises Computer Support, IT Services and CyberSecurity

Ransomware hits fast. Knowing what to do first can make a big difference.

October is Cybersecurity Awareness Month, so here are three important first steps if you suspect ransomware:

1. Disconnect the affected computer from the network.
Unplug the Ethernet cable and turn off Wi-Fi to help prevent the threat from spreading.

2. Don’t start clicking, restoring, or trying random fixes.
Preserve the system as much as possible so a security professional can assess what happened.

3. Call for help before paying a ransom or restoring backups.
Your backups and other systems should be checked before anything is brought back online.

NSAG, the cybersecurity division of Switzer Enterprises, provides cybersecurity support, network assessments, monitoring, ransomware defense, and incident response.

📞 Switzer Enterprises: 707-451-1600
🔐 NSAG Cybersecurity: 707-452-3015
🌐 nsag.ai

The best ransomware recovery plan is the one you never have to use.